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KBAS

KBAS Gift Card

€50,00
✔️ Envío gratuito en pedidos superiores a 40 €
✔️ Recibe tu pedido en 48/72 h
✔️ Devoluciones fáciles
✔️ Pago seguro garantizado
Choose the amount: €50.00
American Express
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PayPal
Shop Pay
Union Pay
Visa
Details
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Description

After purchasing your gift card:

Step 1: We process the order and generate the gift card instantly.

  • Code Generation: We generate a unique, alphanumeric code for the gift card. This code is what the recipient will use to redeem the card's value. We ensure this code is secure.

  • Notification to the buyer and/or recipient:

    • To the buyer: You will receive a standard order confirmation, indicating the gift card purchase.

    • To the recipient (if specified): We automatically send an email to the recipient (whose email address the buyer entered during purchase). This email contains:

      • The unique gift card code.

      • The card's value.

      • Instructions on how to use it in our kbas.es store.

      • Any personalized message the buyer included.

Step 2: The gift card is active and ready to use.

  • As soon as the order is processed, the gift card is active and its balance is available.

  • The customer (or the recipient, if sent directly) can use the gift card code to make purchases in our online store kbas.es.

  • The gift card balance can be spent across multiple orders, as long as there is a remaining balance.

  • Gift cards can be used together with other payment methods and discount codes. Multiple gift cards can even be used in a single order.

  • The gift card balance is applied to the total order value, including taxes and shipping costs.

 

Shipping and Returns

Shipping:

  • Peninsula and Balearic Islands: €6 (free for orders over €40), delivery in 24-48h.*
  • Canary Islands: Up to 7 business days.
  • You can always track your order online!

*Due to high demand during this Easter period, orders will be delivered in 48-72h.

Returns:

  • The period to request a return is 15 calendar days from the order dispatch date.
  • If you're not satisfied, return it (shipping cost borne by the customer, unless it's our error).
Choose the amount: €50.00

FAQ

In this section you will find the most common questions about our products and services. If you can't find what you're looking for, don't hesitate to contact us ! We're here to help.

What courier service do you use for shipping?

We use the SEUR service with tracking number for all deliveries.

How long does it take for my order to arrive?

Estimated delivery times are:

  • Peninsula and Balearic Islands: 24 hours if the order is placed before 2:00 p.m., or 48 hours if it is placed after.
  • Ceuta and Melilla: 2 to 5 business days.
  • Canary Islands: up to 7 business days.
Can I track my order?

Yes, once your order has been shipped, you will receive an email with a link to track the status of your package online.

What is the deadline for making a return?

From 29/11, shop with confidence! We're extending returns until January 15 so you can choose without worries.

Outside the season, you have 15 business days from delivery of the order to return the product.

How can I request a refund?

To request a return, please let us know at info@kbas.es or call us at 965 76 09 53, stating the product to be returned and the reason. From there, we will explain the process to follow to complete the return.